Orders are processed on Monday - Friday, excluding weekends and holidays. We will fulfill your order ASAP, but please allow up to 1-3 days for your order to ship. As soon as your order ships you will receive an email confirmation to the email address you entered on your order with tracking information.

We know how important your order is, so we aim to fulfill it as quickly as possible. We cannot guarantee that we will be able to cancel your order once it has been processed. Please contact us at ShopLabKitah@gmail.com or use the form above with your order number and we will do our best to make it happen.

Yes, we accept returns and exchanges within 14 days of delivery.

To be eligible, your item must be in the same condition you received it: unworn & unused, with tags attached, and in its original packaging. Please note that an $8 fee will be taken out of your refund amount to cover the return label.

Read our full return/exchange policy here.